Terms of Service

Effective date: October 11, 2026

These Terms of Service ("Terms") govern your use of the OpsDoctor MCP server and related services ("Service") operated by Resolution AI, a division of Joint Resolution LLC ("we", "us", "our").

1. Acceptance of Terms

By connecting to or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

OpsDoctor provides AI-powered CRM diagnostics, workflow audits, industry benchmarks, and report generation for small and medium businesses. The Service is accessed via the Model Context Protocol (MCP) through compatible clients.

3. Account and Authentication

Access to the Service requires OAuth authentication. You are responsible for maintaining the security of your account credentials. You must not share access tokens or attempt to access other users' data.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to circumvent rate limits or authentication controls
• Submit intentionally misleading data to generate fraudulent reports
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use the Service to compete directly with OpsDoctor or Resolution AI

5. Rate Limits

The Service enforces per-user rate limits (currently 5 AI-powered requests per minute and 20 per day). These limits may change. Exceeding limits will result in temporary throttling, not permanent suspension.

6. Intellectual Property

The Service, including its tools, prompts, scoring rubrics, and report templates, is the intellectual property of Resolution AI, a division of Joint Resolution LLC. Reports generated for you are yours to use, but the underlying system and methodology remain ours.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. OpsDoctor diagnostics and audits are informational tools — they do not constitute professional consulting, legal, financial, or accounting advice. You should verify all recommendations independently before acting on them.

8. Limitation of Liability

To the maximum extent permitted by law, Joint Resolution LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of profits, data, or business opportunities.

9. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. You may stop using the Service at any time.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

12. Contact

Resolution AI, a division of Joint Resolution LLC
Email: joe.hicks@resolutionai.solutions
Web: resolutionai.solutions