Privacy Policy
Effective date: October 11, 2026
OpsDoctor ("we", "us", "our") is a product of Resolution AI, a division of Joint Resolution LLC. This policy describes how we collect, use, and protect information when you use the OpsDoctor MCP server and related services.
1. Information We Collect
- Authentication data: When you connect via OAuth, we receive your user identifier and email address from the identity provider (Auth0). We do not receive or store your password.
- Audit and diagnostic data: When you use OpsDoctor tools, the inputs you provide (business descriptions, CRM data, workflow details) are processed to generate diagnostics and reports. This data is stored in your tenant-isolated directory on the server.
- Usage data: We log which tools are called, timestamps, and your user identifier for rate limiting and service monitoring. We do not log the content of your requests or responses.
2. How We Use Your Information
- To provide and improve OpsDoctor diagnostic and audit services
- To enforce per-user rate limits and prevent abuse
- To generate reports you request
- To monitor service health and debug errors
3. Third-Party Services
4. Data Isolation and Security
Each authenticated user's data is stored in a separate tenant directory. Users cannot access other users' audit history or reports. All connections use TLS encryption.
5. Data Retention
Audit history and generated reports are retained for as long as your account is active. You may request deletion of your data at any time by contacting us.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at the address below.
7. Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page indicates the most recent revision.
8. Contact
Resolution AI, a division of Joint Resolution LLC
Email: joe.hicks@resolutionai.solutions
Web: resolutionai.solutions